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Privacy Policy

 Notice of Privacy Practices (NPP) 

 Effective Date: [October 2025] 

Your privacy is important to us. This notice describes how your medical information may be used and disclosed, and how you can access this information. Please review it carefully. 

Your Rights

You have the right to: 

  • Receive a copy of your medical record 

  • Request corrections to your record 

  • Request confidential communications 

  • Ask us to limit the information we share 

  • Get a list of those with whom we’ve shared your information 

  • Receive a copy of this notice at any time 

  • File a complaint if you believe your privacy rights have been violated 

Our Uses & Disclosures 

We may use and share your information for: 

  • Treatment (coordination of your care with other providers) 

  • Payment (billing for your services) 

  • Health care operations (improving quality, staff training, audits) 

  • Public health and safety issues (disease reporting, recalls, abuse reporting) 

  • Compliance with the law (as required by federal or state law) 

We will never sell your personal information or share it for marketing purposes without your written consent. 

Our Responsibilities 

  • We are required by law to maintain the privacy and security of your health information. 

  • We will promptly notify you if a breach occurs that may have compromised your privacy. 

  • We will only share your information as described in this notice, unless you authorize other use in writing. 

Complaints & Contact Information 

If you believe your privacy rights have been violated, you may file a complaint with: 

Choice Healthcare, LLC 

 Privacy Officer: [Michael Wynters, CIO] 

 Phone: 740-860-8332 

 Email: mwynters@choice-healthcare.org 

Or file a complaint with: 

 U.S. Department of Health & Human Services – Office for Civil Rights 

 Phone: 1-800-368-1019 (TTY: 1-800-537-7697) 

 Online: OCR Complaint Portal 

You will not be retaliated against after filing a complaint. 

Medicare Beneficiary Complaint Hotline 

If you are a Medicare beneficiary and have concerns about the quality of care or other issues, you may also call the Medicare Complaint Hotline: 1-800-MEDICARE (1-800-633-4227). 

📄 This notice is available in alternative formats and languages upon request. 

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